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Privacy Policy for Collie: Travel Planner

Last Updated: November 19, 2025

Introduction

Welcome to Collie ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Collie mobile application (the "App").

Please read this Privacy Policy carefully. By using Collie, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use the App.

Information We Collect

Personal Information

When you use Collie, we collect the following personal information:

Account Information:

  • Name and email address (collected during signup or through third-party sign-in services)
  • Profile photos that you choose to upload
  • Authentication credentials (encrypted passwords or OAuth tokens from sign-in providers)

Trip and Itinerary Data:

  • Trip details and itineraries you create
  • Destination names and locations
  • Places to visit and travel routes

Location Information:

  • Current location (only when you explicitly choose to share it for map features)
  • Destination locations from your trip itineraries
  • Location searches and place queries

Location sharing is completely optional. You can use Collie without sharing your current location. We do not track or store your location history.

Search Data:

  • Image searches you perform to find photos for your trips
  • Place and destination searches

Technical and Diagnostic Data

We automatically collect certain technical information:

  • Device information (device model, operating system version, app version)
  • IP addresses
  • Crash reports and error logs
  • App usage analytics and performance data
  • Authentication tokens
  • Map interactions

Financial Data

  • Subscription status and purchase history (managed through our payment processor)
  • Note: We do not have access to your payment card details. All payment information is processed directly by Apple's App Store.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide App Functionality:

  • Create and manage your user account
  • Store and display your trip details and itineraries
  • Show places and travel routes on interactive maps
  • Enable location-based features when you choose to share your location
  • Provide weather forecasts for your trip destinations
  • Allow you to search for and add images to your trips
  • Authenticate you securely
  • Manage your subscription and in-app purchases

To Improve Our App:

  • Analyze crashes and errors to fix bugs and improve stability
  • Understand how users interact with the App to enhance features
  • Monitor app performance

Third-Party Services

Collie integrates several third-party services that collect and process data. Each service has its own privacy policy governing how they handle your information.

Authentication Services

Google Sign-In

Apple Sign-In

  • Purpose: User authentication
  • Data Shared: Email address (or Apple's private relay email if you choose to hide your email), name (if you choose to share it), Apple user ID
  • Privacy Policy: https://www.apple.com/legal/privacy/

Firebase Services (Google)

We use Google Firebase services to power Collie:

  • Managing user login and account security
  • Securely storing user profile data, trip details, and itinerary information
  • Storing user profile photos and travel documents
  • Identifying and fixing technical issues

All Firebase services are provided by Google. Your data is stored on Google's secure cloud servers and is subject to Google's security practices.

Mapping and Location Services

Google Maps & Places API

  • Purpose: Displaying itineraries, places to visit, and travel routes on interactive maps
  • Data Collected: Map interactions, location searches, IP addresses, device information
  • Privacy Policy: https://policies.google.com/privacy

Weather Services

Apple WeatherKit

  • Purpose: Providing weather forecasts for your trip destinations
  • Data Collected: Destination location names from your itineraries, API usage data, device information
  • Note: We only request weather for destinations you've added to your trips, not your current location
  • Privacy Policy: https://www.apple.com/legal/privacy/

Image Services

Unsplash API

  • Purpose: Allowing you to search and add high-quality stock photos to your trips and itineraries
  • Data Collected: Image search queries, selected images, API usage data, IP addresses
  • Privacy Policy: https://unsplash.com/privacy

Subscription and Payment Services

RevenueCat

  • Purpose: Managing in-app purchases and subscriptions
  • Data Collected: Purchase history, subscription status, transaction data, user identifiers, device information, IP addresses
  • Note: RevenueCat does not have access to your payment card details
  • Privacy Policy: https://www.revenuecat.com/privacy

How We Share Your Information

We do not sell your personal information to third parties.

We may share your information in the following circumstances:

With Service Providers:

We share data with the third-party services listed above to provide app functionality. These services process data on our behalf and are bound by their own privacy policies.

For Legal Compliance:

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers:

If Collie is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

With Your Consent:

We may share your information for other purposes with your explicit consent.

Data Storage and Security

Storage Location:

Your data is stored on secure cloud servers provided by Google (Firebase) and other service providers listed in this policy.

Security Measures:

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication protocols
  • Regular security assessments
  • Access controls and monitoring

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention:

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal compliance.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability:

You can request access to the personal information we hold about you and request a copy in a portable format.

Correction:

You can update or correct your personal information directly in the App settings or by contacting us.

Deletion:

You can request deletion of your account and personal information by contacting us at support@trycollie.app. Please note that some information may be retained for legal or operational purposes.

Location Sharing:

You can enable or disable location sharing at any time through your device settings or within the App.

Subscription Management:

You can manage your subscription through your Apple App Store account settings.

To exercise any of these rights, please contact us at support@trycollie.app.

International Users

Collie is operated from and our service providers may process data in various countries. By using the App, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

If you are located in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws, you have additional rights under regulations such as the General Data Protection Regulation (GDPR), including the right to object to processing and the right to lodge a complaint with a supervisory authority.

Children's Privacy

Collie is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly. If you believe we have collected information from a child under 13, please contact us at support@trycollie.app.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@trycollie.app

We will respond to your inquiry within a reasonable timeframe.


By using Collie, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.